Here is a brief update to the SW London carers group facilitated by Matthew McKenzie and Ava.

Matthew discussed the importance of engaging with Patient Advice and Liaison Service (PALS) for carers, emphasizing its role in providing support, advice, and information to patients and their families. The group also shared their experiences with PALS and other healthcare services, highlighting the need for transparency, accountability, and effective complaint resolution. Plans were made for upcoming meetings, including a speaker on PALS and discussions on expanding membership and increasing attendance.