A brief update of a recent Cygnet Carers, families and friends network event. As a Cygnet carers network ambassador. I often try to engage with families and carers whose loved ones use the services of Cygnet. For those who do not already know, Cygnet Health Care is an independent provider of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

Cygnet aims to connect to families and carers through there carer network events, triangle of care guidelines and carer offers through strategies and policies.

The carer network event took place at Cygnet Wast Hills over in Birmingham. Cygnet Wast Hills provides support for 21 individuals with autism, learning disabilities and complex needs. The team can also support individuals who may be detained under the Mental Health Act, as well as those who have complex behaviours, or who have significant difficulties with social engagement.

As you can see Cygnet provides the best service it can for patients, but there needs to be a focus on families and friends who are providing unpaid care. So I was glad to play my part in networking with cygnet friends and families.

The journey to the cygnet site although long was pleasant as I enjoyed watching the scenary while travelling. I met up with fellow cygnet carer ambassodor Julian de Takets as we discussed what to present for the event. With great support from Laura who is Cygnet’s carer lead and service improvement manager, I felt we would make an excellent impression for the carers who attended.

The team at Cygnet Wast Hill provided the best decorated experience I have seen for a very long time. They showed their dedication to the carer network event, I am very proud of them and I am sure many carers who attended were also impressed.

I was also happy to see carer information and updates on the service boards around the hospital site.

To open the event was a great experience as I read some of my poems in order for carers to relate to the caring experience. I asked questions at the carers and staff to help raise the awareness of carers.

We then had a presentation from Philip Winterbottom who is Head of Safeguarding at Cygnet Health Care Phil has worked as a nurse and manager for 20 years in various mental health and social care settings. In the last few years, Phil has held dedicated safeguarding roles on a national level.

Next was the networking with carers as we stopped the presentations for lunch. It was great to hear carers feedback and share experiences.

Next up was Kate Mercer who runs a training organisation, ‘Black Belt Advocacy’ that offers support and formal qualifications to independent advocates including a National Advocacy Conference each year. She also acts as a family advocate at Cygnet, supporting families who have a loved one in mental health settings. It is always a welcome sight to see Kate present as many in the audience finds her entertaining.

We then heard from the Occupational therapists Heather Davis & Tracy Lambert. Carers wanted to know what occupational therapists do and how they can support families and carers.

Last but not least to present was Julian De Takats who now has a focus on the triangle of care and setting up carer network events. Julian presented his carer experience and the impact it has had on him over the years. Julian feels the experience provides him the tools to help cygnet reach other carers.