Here is a brief update of the South West London mental health carers forum. The runs once a month.

Quick recap

The South West London Mental Health Carers Forum was established as a carer-led group for connection and learning, the group is co-facilitated by Ava. We also had two speakers for the month of September. The meeting covered various topics such as the role of administrators in mental health services, the importance of involving carers in patient care, the Patient Care Race Equality Framework, and the impact of the cost of living crisis on mental health. The meeting also discussed the work of organizations like Power2Connect and Simple, which focus on digital exclusion and providing access to technology for those who cannot afford it.

South West London Mental Health Carers Forum Meeting

Matthew McKenzie welcomed everyone to the South West London Mental Health Carers Forum, emphasizing its purpose as a carer-led group for connection and learning. He introduced the speakers and encouraged attendees to introduce themselves. A fellow carer member expressed her intention to invite her other carer group members to join the platform. One carer shared her experience on involvement for West London. As the group sometimes connects to the other carer groups matthew runs.

Matthew then introduced the first speaker, Laura McCoy, who was to discuss her role and experiences working in the mental health services.

Administrator’s Experiences and Responsibilities at Psychiatric Ward

Laura, an administrator at Springfield Hospital’s all-female psychiatric ward, shared her experiences and responsibilities. She emphasized the importance of involving carers in the patient’s care from the moment of admission and the need to recognize unpaid carers. Laura also discussed the ward’s unique specifications, such as accommodating Muslim patients and managing bed allocation. She highlighted the importance of understanding the different sections of the admission process for patients and their next of kin, and the need for consent to share information. Laura also noted the distinction between a patient’s next of kin and their nearest relative under the Mental Health Act. She expressed her passion for providing support to carers and acknowledged the need for further work in raising awareness about available support

Addressing Family Pack, Book Availability, and Notice Boards

Ava who runs the peer section of the SW London carers group, expressed interest in seeing a complete family or Carers pack, and Laura agreed to share a some of the contents. Ava raised concerns about the availability of books and the maintenance of notice boards on hospital wards. Laura confirmed they have a bookshelf with around 30 to 40 books and that she maintains the notice boards for patients, mentioning they also have an Independent Domestic Violence Advisor on the ward every Monday. Laura and Ava discussed the importance of addressing issues promptly, with Ava sharing a personal experience that Laura provided some answers. Laura explained her approach to handling such issues, emphasizing direct involvement and follow-up for timely resolution.

Expanding Services, Template Integration, and Lobbying

A carer proposed expanding ideas and information to West London, which matthew agreed could be beneficial. Laura discussed her ongoing talks with the communications team about integrating their family pack into their new template, which might cause a slight delay. Matthew McKenzie suggested Laura send the pack to him for his mailing list. The group also discussed comparing their service with West London trust and potentially testing for improvements. Matthew and another carer discussed their involvement in various groups and events, with the carer expressing her ability to attend these events remotely. The carer also mentioned her participation in various carer support groups, including one led by Gillian Kelly.

Support Groups and Carer-Led Initiatives Discussion

Matthew and another carer discussed the importance of support groups for carers, with the carer emphasizing the need for carers to have a voice and share their experiences. Matthew suggested the possibility of hosting carer-led groups, which the carer agreed was a good idea. Laura, who focuses on contacting carers regardless of their ethnicity, mentioned that she has had her family pack translated into different languages.

Matthew then introduced the topic of the Patient Care Race Equality Framework (PCREF) and encouraged Laura to attend the National Ethnic Carers Forum to learn more about it. However, the other speaker Dominc suggested that Laura could also liaise with Mdad, who is leading on the PCREF initiative at South West London & St Georges. The conversation ended with matthew expressing his focus on families and carers, and Laura’s willingness to share information about the carer-led group.

Improving Mental Health Services and Support

Dominic, a mental project manager for Once of Care Alliance, discussed his role in shaping mental health services based on community input and collaborations. He highlighted his work with the BME mental health forum, supporting the Black and Global Majority Ethnic community, and his efforts to improve support for ex-offenders through drug and alcohol services. Dominic also mentioned collaborations with St. George’s Hospital to enhance perinatal mental health support for the BME community. He stressed the importance of gathering and reporting patient care feedback to improve services. Additionally, Dominc emphasized the significance of addressing mental health and homelessness issues, sharing a personal story about a long-term friend’s relapse of mental health and subsequent homelessness over the past four years.

Addressing Cost of Living Crisis and Mental Health

Dominc discussed the impact of the cost of living crisis on the population, emphasizing that it affects everyone regardless of class or color. He shared personal experiences and statistics to highlight the severity of the issue, noting that a number participants felt sad or depressed due to financial uncertainty. Dominic also pointed out that mental health both contributes to and can be worsened by homelessness, citing statistics from Crisis and Homeless Link. He concluded by discussing the challenges faced in providing mental health support, his involvement in the Mental Health Transformation Group, and his work with the community voices steering group. Dominc also provided guidance on recruitment strategies for mental health services.

Digital Exclusion and Access to Technology Discussion

Dominic provided an overview of his work and introduced two organizations, Power2Connect and Simple, which focus on digital exclusion and providing access to technology for those who cannot afford it. Ava sought clarification on certain terms and mentioned she was awaiting a certificate from an entrance view training. Dominic agreed to send a paragraph about an upcoming event over in Wandsworth.

The event, part of the drug and alcohol service and mental health services open day, aimed to provide support for carers with lived experience of mental health. Dominic promised to send the information about the event to members.

This then lead on to a peer group discussion with fellow carer members. This part was led by Ava.

This concludes the update for the month of September 2024