Tag Archives: CommunityEngagement

South West London Mental Health carers group update for January 2025

Here is a brief update to the SW London carers group facilitated by Matthew McKenzie and Ava.

Matthew discussed the importance of engaging with Patient Advice and Liaison Service (PALS) for carers, emphasizing its role in providing support, advice, and information to patients and their families. The group also shared their experiences with PALS and other healthcare services, highlighting the need for transparency, accountability, and effective complaint resolution. Plans were made for upcoming meetings, including a speaker on PALS and discussions on expanding membership and increasing attendance.

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Ethnic mental health Carer Forum Update January 2025

Welcome to a brief update of my ethnic mental health carers forum for January 2025.

Quick recap

The meeting focused on discussing the Patient Care Race Quality Framework (PCREF) and sharing experiences and ideas among participants. The importance of incorporating equity and inclusion into organizational operations, particularly in relation to patient care, was emphasized, along with the need for better community engagement and the importance of making Personalised Care Framework more meaningful and reflective of people’s lived experiences. The meeting also highlighted the importance of education in addressing and understanding bias in mental health care, and the need for culturally competent care.

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