Then What? Healthwatch Lewisham launches  local inquiry into discharge processes 

At Healthwatch Lewisham they ask people to share their experiences about health and social care services. Currently they are focusing on people’s experiences of leaving hospital or a community care service; they call this the discharge process. They would like to gather feedback from as many people as possible to understand what works and what doesn’t in the discharge process.

If you have an experience that you could tell them about or know or work with someone who does please take a few minutes to complete this important online survey. They can provide paper copies wherever needed.

The survey is anonymous and they will not publish any information to identify you. The combined findings will be shared with managers and commissioners of health and care services in order to improve services in Lewisham. Their findings will contribute towards a national inquiry being run by Healthwatch England who are carrying out a national inquiry into unsafe discharge processes.

If you would prefer to write to them, would like to request a paper copy or prefer to tell your experience over the phone or face-to-face please email or call our office on 0207 998 7796.
In addition to the above survey, Healthwatch Lewisham will be undertaking Enter and View Visits and interviews. They also plan to hold a focus group on the topic. Please contact us if you would like to get involved or can support them in this inquiry. Please share this email and information widely with your contacts. 

The Deadline for completing the survey is Wednesday the 9th of July. 
Click here to go to the survey.
For more information about Healthwatch Lewisham go to their website: