Unpaid carers are the unsung heroes of our society, providing essential support to loved ones with long-term or terminal illnesses, disabilities, or mental health conditions. Despite their vital role, they often remain invisible, unsupported, and overwhelmed by the weight of their responsibilities. As Carers Week 2025 approaches, it’s crucial to shine a light on the realities unpaid carers face and explore practical solutions to help them navigate their journey.
Drawing from lived experience and insights gathered from carer support groups, this article delves into the 20 most significant challenges unpaid carers encounter. It also offers actionable advice and resources to empower carers and those who wish to support them.
To watch the detailed video lecture, see below.
The Backbone of Society: Unpaid Carers in Context
There are an estimated 5 to 7 million unpaid carers in the UK alone, with millions more worldwide. These individuals save health and social care systems billions each year, yet their contributions are often undervalued or overlooked. The role of an unpaid carer is demanding, complex, and frequently misunderstood by those who have never walked in their shoes.
By Matthew McKenzie – Carers UK Volunteer and Ambassador
On Friday 6 June, I had the pleasure of joining Carers Uk and fellow Carers UK volunteers at a picnic in St James’s Park, London a brilliant afternoon full of connection, recognition, and shared purpose. The weather managed to hold “Thank Goodness!”
As a Carers UK volunteer and ambassador, it was great to see so many familiar faces and meet new ones, all united by a commitment to supporting unpaid carers across the UK. The picnic was a chance for us to unwind, share stories, and enjoy the beautiful surroundings of the park.
One of the highlights of the afternoon was the volunteer awards recognising the time, energy, and dedication that so many of us give. It was humbling to stand alongside other passionate volunteers and celebrate each other’s contributions.
Volunteers’ Week is a vital opportunity to shine a light on the incredible work of volunteers across the country and to say thank you for the real difference they make every day.
Later in the day, we teamed up to distribute Carers UK membership resources around the area, helping to raise awareness and connect more carers to support. You can check the link below to find resources.
I would like to extend a huge thank you to everyone who helped organise the event and to those who brought food and drink. Moments like these remind us that we’re not alone in what we do as Carers – we’re part of a caring, committed community.
On Wednesday 26th March, I had the pleasure of attending and representing Carers UK along with Greenwich Carers MH carers grouos. This was at the Greenwich Carers centre – Carers Forum – Mental Health event.
The event was held in the building and then in a beautiful garden setting surrounded by passionate individuals and organisations all focused on supporting unpaid carers. As someone who’s deeply involved in carer advocacy, this was more than just an information stall, it was a moment to connect, empower, and share resources that can make a real difference in someone’s life.
Welcome to the brief update of my hospital carers discharge toolkit meeting. I chair this meeting every two months with support of the carer centres and some hospitals.
The London Hospital discharge toolkit aims to provide a collaborative platform where unpaid carers, hospital carer leads and carer centres can work together to:
Enhance support for unpaid carers of patients using hospital services.
Improve communication and engagement between hospital staff and unpaid carers especially during patient discharge.
Identify and address the needs and concerns of carers within the hospital setting.
Share ways to implement London Hospital discharge toolkit to ensure carers are recognized, supported, and actively involved in the care journey of their loved ones while in hospital.
Welcome back to another blog post by carer activist Matthew McKenzie. Since I run an ethnic carer group, I wanted to promote Black History Month. Black History Month is celebrated in both America and UK, although the UK promotes Black History month in October.
There are 2 themes for Black History month one being “African Americans and the Arts”, the other being “Reclaiming Narratives”. I decided to go for the first theme, but did a mention on how the UK celebrates Black History Month.
Here are the highlights of my video.
🎨 Black History Month 2024’s theme is “African-Americans and the Arts.”
🌍 Celebrates the impact of African and Caribbean heritage in British history.
🏛️ Encourages exploration of Britain’s colonial past and migration.
🎶 Highlights the influence of black Americans on music, especially jazz.
📚 Black History Month aims to educate about interconnected histories of Britain, Africa, and the Caribbean.
🏢 Calls for action from governments and institutions to embrace diversity.
🤝 Stresses that these stories are part of everyone’s history, not just black history.
If you are interested to watch my video please via the view below.
Thanks for dropping by my carer blog site. For those interested I am doing a Black History Month event with Carers UK. This will take place October 16th at 4 pm via zoom
Welcome back to another blog post from carer activist Matthew McKenzie. I have just recently watched a news piece regarding Carers UK latest campaign. For those who do not know, Carers UK is one of the UK’s biggest national charities that focuses on support for carers.
You might have already seen a couple of blog posts about previous campaigns from Carers UK and other carer support charities. At the time of this post, there are around 5.7 million carers around the country caring for someone with long term illness.
Most people want to provide unpaid care, they want a better outcome for those with long term illness, but what people do not want is to provide unpaid care with little or non support.
Each year, support for carers has been reduced within the health and social care sector. Important decisions have to be made and in the end this lies with the new government. Still, it does not hurt to provide some guidance on what Carers UK have heard from carers.
There are 8 priorities which Carers UK want the government to be accountable for.
Reform and significantly increase Carer’s Allowance and other social security payments for carers.
Deliver an ambitious and fully funded National Carers Strategy.
Invest in breaks, respite services, and introduce new legislation so all carers have the right to regular and meaningful breaks.
Make the NHS the most carer-friendly health service in the world.
Introduce a right to paid Carer’s Leave for working carers.
Recognise caring as the 10th protected characteristic under the Equality Act 2010.
Invest in social care services so no one has to care alone, and so Local Authorities are able to meet their existing duties to unpaid carers.
Provide more support to help carers manage their health and wellbeing.
The letter was signed by 10,611 people who feel passionately about the plight of carers. A lot of promotion went into the importance of the letter, but you can also watch the report from London Live news which was reported by Sachelle Connor.
April is approaching fast and if you have been eating all the chocolate easter eggs, then its time to get active. Luckily Carers UK a national charity that campaigns for carer recognition is running an event where carers can get active and reduce isolation.
Join Carers UK for a gentle stroll around Some of Southwark’s historical sights. See poster below.
Welcome back to an update of another carers event. This time my blog is on the Carers UK members’ conference for 2024. The carers event took place on the 19th of March 2024 and was held at Woburn House over at Tavistock Square.
The event was sponsored by Regina Blitz, which will continue to support Carers UK’s Care for a Cuppa online sessions
This event is always something that I am looking forward to. Just for those who do not know. Carers UK is a national charity that supports and fights for carer’s rights.
Caring for someone unpaid although is a rewarding experience can also come with many challenges. If you are caring full time, then it is hard to pay your way on other costs, which could be bills, food, travel or even equipment to help provide care. The more difficult the condition of someone you are caring for, the more strain the carer will take on and this leads on to the importance of organisations that lobby for change and raise carer awareness.
At this particular conference we carers who have joined as a member to Carers UK and want to hear what the charity is doing for carers. Such events are recommended to attend because you can network, learn of updates and get a chance to ask questions or state your views.
The Carers UK members conference was also hosted online since there are carers who are too far or were caring and could not travel.
As I arrived at the venue, I could hear classical music and noticed that Orchestra Vitae was playing at the main hall. I felt relaxed and welcomed by the Carers UK staff who greeted everyone and also asked about how my travel to the venue turned out. I had a lovely breakfast at the start of the event and talked to a few people at the Carers UK stands. I spoke to representatives of Carers Scotland, Carers Wales and Carers Ireland.
It was not long before I spoke to carers from my own area where I voluntarly run my carer groups. It was great to spend time with those who understand the caring role. I also met many of the Carers UK staff who were also looking forward to the day. Everyone was relaxed and among friends and comrades.
We heard from many speakers including
• Nick Baird, Chair, Carers UK • Helen Walker, Chief Executive, Carers UK • Emily Kenway • Emily Holzhausen OBE, Director of Policy and Public Affairs, Carers UK • Claire Morgan, Director of Carers Wales, Carers UK • Richard Meade, Director of Carers Scotland and Carers NI, Carers UK
There were many highlights of the conference, especially the importance of carers recognising they do have the power to change things, especially with the election coming up. It is so important carers hold MPs to account on what they are doing to help unpaid carers have a better future.
Another highlight was the carers panel where we heard from carers experiences and the impact of the caring role. The panel was led by Emily Kenway who is an author of many books who also researches, writes and speaks about thought-provoking social issues.
After a lovely lunch there were breakout sessions which carers could choose to attend. The following sessions are listed below.
Membership and Support Carers UK offers
Implications of Carers Leave Act 2023 for Working Carers
Positive Poetry
Cartoon Drawing
Looking after yourself
I attended the membership and support for Carers session as being a member, I am often interested in updates provided. We got to hear of the latest initiatives, available online groups and issues affecting carers. We also got to hear from carer member Hitesh Daudia who also is a carer activist and has an excellent website aimed at providing information resources for carers.
I also had a spot at the conference due to being a long standing member of Carers UK since 2013. My role at Carers UK as a volunteer has grown as my profile raising carer awareness has grown. With Michael Shann who is Head of Carers support at Carers UK, I spoke to the audience of the importance of growing the carers network. It is vital that we all work towards growing the carers movement. This could be through sharing our stories, speaking to leaders who have the power to shape our lives, raising awareness or engaging with other carers.
The Conference finished with several songs from Matt Hill who is a accomplished singer songwriter. Matt sung songs that promoted the difficulties carers face. I felt the songs brought carers together as they all recognised the common struggles and felt this event was a place of belonging.
Through our lived experience, it is so important carers are included in the political agenda. We all must work together for a better future for unpaid carers and this can be done through Carers UK.
If you want to be a member of Carers UK one of the biggest national charities fighting for the carer cause, please check out the link below. You can also volunteer at Carers UK in a role that suits your caring situation.
Welcome fellow carers. Here is another blog post from Carer Activist Matthew McKenzie. This blog post is on the importance of being heard. If you have been caring for someone unpaid for a long time, you know what I mean by trying to get your voice heard.
I am sure you would have experienced the struggles of the person you are caring for. It might be their physical health or mental health or most likely both. It would have been so difficult to see your cared for’s quality of life suffer. You want to make that difference and you want the person you are caring for to improve. So you take up the role of unpaid carer.
It is not an easy role, you would have been through countless of hospital and doctors appointments. You might have gone through the tricky dialogue of communicating with the health professional to get a better outcome. There will be times that you have to take time off work to provide care. If you are not working then there would be challenges to meet bills and payments. This all adds up to mental and physical exhaustion and you wonder to yourself does anyone pay attention to what you are doing?
You are only trying to be there for your family, just like any other family. You know that the health & social care system is struggling, but if you do your bit then the cared for would not have to rely on the NHS.
Still; you have begun to realise that caring is not enough. You have been through so much for far too long and you want to be heard. You have been through such a long road, something has got to count. There must be others out there who have been through the caring role and would have knowledge to share. It has taken sleepless nights, constant anxiety, backbreaking work and feeling guilty from lashing out because you feel you have not been included.
The good news to all of this is that there are ways to be noticed as a carer. The difficult news is that you must take the steps to be heard. It is so important to be identified as a carer, even caring is not enough, it is so important for carers to be heard and to be taken seriously. I am not saying that there is something that can solve all the challenges that carers face. We need to be practical where we can work towards a better day for many carers.
As carers it is important to join a group that fights hard for carers. It is important to link up with other carers who can exchange ideas and also listen to you. A bigger group helps carry the load that each carer faces. Just by chance, the national charity CarersUK are running a campaign to recruit more carer voices.
This means you could become a member of carers UK for a more powerful way to be heard. Carers UK has many resources to help carers understand their role. It also helps that Carers UK understands that caring can be a difficult role and that they have campaigned for policies to make life easier for carers.
So if you want to counted, included and heard then take that step forward. Click on the following link and be part of something that will not give you a voice. but a way to be included.
Welcome to another carer blogpost by carer activist and chair of Carers Uk ethnic advisory group. I have been meaning to blog about the new State of Caring survey, but before I do. I want to give a little introduction to Carers UK. If you are new to the caring role as in caring for someone unpaid like a family member or friend, then Carers UK can help with advice and information.
Carers UK is a national membership charity for carers, Carers UK is both a supportive community and a movement for change. Still, with over 5 to 6 million carers in the UK, it is hard to know the challenges carers face. This is why Carers UK launches its “State of Caring” survey to hear what carers face.
I suspect I can hear groans and moans from carers thinking “Oh no! Not another survey!”. However hold for just a moment. The UK has been hit with a cost of living crisis, recovering from a pandemic it was not fully prepared for. This in turn has led to an impact on the most vulnerable where carers are isolated and services are struggling. Despite health and social care resources facing challenges, there have been new problems affecting carers, but without carers feeding back then it is difficult for Carers UK to lobby.
Some people tend to think they are not carers and that is fine. I know some out there feel they are just doing their duty caring for someone affected by long term illness. Some people provide care out of love and concern. These reasons are all important, but is it fair that people have to struggle when there is help out there? Especially being identified as a carer and having that extra useful carer awareness.
Providing unpaid care can be a most isolating and private affair, but should it be so private that no one knows when that carer of the person being cared for is suffering needlessly?
I ask carers especially those from minority groups to take just a few minutes to fill in the “State of Caring” Survey. The more information provided, the more carers do not have to cope alone. You might feel you will not get anything out of it, but letting those who make important decisions regarding the nation should be aware that carers need that extra support.
You can access the State of Caring survey in the link below
A Caring Mind 