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Join Voice – Amplifying the Voices of Cancer Patients and Carers at St George’s Hospital

By Matthew McKenzie – Cancer Carer group

At St George’s University Hospitals NHS Foundation Trust, people affected by cancer are placed at the heart of everything they do. Whether you’re a patient receiving treatment, a family member, a carer, or part of a local cancer support group, your experiences and insights are invaluable in shaping the way the hospital cancer services are delivered.

That’s why Voice exists.

See link below for more details.

Voice – Cancer patients & carers user group

What is Voice?

Voice is a dedicated patient and carer group that works closely with the Cancer Team at St George’s. It provides a vital forum for sharing experiences, ideas, and suggestions that directly influence how services are planned, developed, and improved.

By joining Voice, you’ll:

  • Represent the perspectives of patients and carers.
  • Share what works well in cancer pathways and highlight areas for improvement.
  • Help identify priorities for local cancer services.
  • Be kept informed of new cancer services and projects.
  • Take part in health and wellbeing events.
  • Have the chance to help design new services or join the core group guiding the support group.

Why carers are especially needed

Carers play a unique and vital role in the cancer journey. Their insights into the challenges and realities of supporting a loved one through treatment provide perspectives that professionals and even patients themselves may not always see.

Right now, Voice is especially looking for more carers to join, ensuring their voices are fully represented in shaping services.

How to get involved

Becoming a member of Voice is free. By joining, you’ll be part of a welcoming community committed to making cancer care better for everyone.

To find out more or sign up, contact the Macmillan Information and Support Centre:

Together, we can make a real difference in the lives of those affected by cancer.

Hospital Carers Discharge toolkit Meeting Update September 2025

By Matthew McKenzie – Carer activist

London Carer Organizations Network Update

The meeting focused on introductions and updates from various organizations supporting unpaid carers across London. Matthew McKenzie facilitated the session, introducing participants from different boroughs and organizations, including

  • NHS England
  • Healthwatch (local advisory committee involvement)
  • North Central London Carer Support Project (covering Barnet, Haringey, Camden, Enfield, and Islington)
  • The PSE (supporting South East London local authorities: Bexley, Bromley, Lambeth, Lewisham, Greenwich, and Southwark)
  • Richmond Borough Mind
  • Richmond Carers Centre
  • Kingston Carers Network
  • St George’s, Epsom and St Helier Hospital Group
  • Sutton Carers Centre
  • Carers Hub Lambeth (supporting unpaid carers, with hospital carers leads at King’s College Hospital and Guy’s & St Thomas’ Hospital)
  • Lewisham carers services (Imargo service manager)

Apologies from

Bromley Wells
Bexley Carers Support
Greenwich Carers
Ealing Carers Partnership
Tower Hamlets Carers Centre

NHS England updates including Universal Care Plan Updates

A representative from NHS England highlighted good news about the Hospital Discharge Toolkit, which had been originally developed in London by Debbie Hustings. The toolkit has already been adopted across much of southwest London with strong results. Recently, all NHS regions were asked to contribute work on hospital discharge, focusing particularly on carers’ experiences. When this went up to the Executive Quality Board at the national level, the London toolkit received recognition. The recommendation that came back was that all regions should develop something similar they could adopt London’s version directly or tailor one for their own needs. The representative stressed that this kind of recognition is significant because it helps the toolkit be taken more seriously and provides momentum for further rollout

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