By Matthew McKenzie

My latest poetry video, “Gatekeeping Care,” explores the barriers minority ethnic unpaid carers can face when trying to navigate mental health services.

This is where unwritten rules, complicated medical language and unexplained carer rights can leave people struggling to understand how to obtain support.

Unpaid carers can also have their concerns not taken seriously.

The poem also reflects on what it feels like when decisions are made without carers and their cultural or religious beliefs are overlooked.

Through this poem, I want to raise awareness of why the Patient and Carer Race Equality Framework (PCREF) matters to carers and families.

I feel mental health services must listen to carers, communicate clearly and recognise them as equal partners rather than leaving them feeling judged, invisible or powerless.