Tag Archives: southwark council

Southwark Adult Safeguarding Review: Carers’ Survey and Online Workshop

By Matthew McKenzie – Member of Southwark Carers Strategy Working Group

Southwark Council is inviting unpaid carers from Southwark to share their experiences and help shape its review of adult safeguarding services.

The council’s Health, Adult Social Care and Community Safety Scrutiny Commission is examining how safeguarding services can better support adults and their carers while promoting independence, dignity, choice and wellbeing.

The Commission would particularly like to hear carers’ experiences of:

  • Working with safeguarding and other professionals
  • Accessing information and support
  • Being included in safeguarding decisions
  • Preventing abuse, neglect and other forms of harm
  • Balancing personal safety with independence and choice
  • Self-neglect and hoarding
  • The use of technology
  • Communication with carers
  • Supporting someone living with dementia or mental ill health
  • Caring for an adult child or sibling with a disability

Your experiences could help the Commission identify what is working well, where improvements are needed and how carers can be more effectively recognised and involved.

Complete the carers’ survey

Unpaid carers can share their experiences through Southwark Council’s online Adult Safeguarding Review Carers’ Survey:

The survey is anonymous and will remain open until Friday 11 September 2026.

Join the online carers’ workshop

Southwark Council is also holding an online workshop where carers can discuss their experiences in greater detail.

Join the online carers’ workshop

Southwark Council is also holding an online workshop where carers can discuss their experiences in greater detail.

Date: Thursday 20 August 2026
Time: 12:30 pm
Location: Online via Microsoft Teams

To request the Microsoft Teams joining details, please contact Julie Timbrell, Scrutiny Project Manager, at:

julie.timbrell@southwark.gov.uk

Please include “Adult Safeguarding Carers’ Workshop” in the subject line.

For safeguarding and meeting security, the direct Teams link and passcode are not being published on this website.

If you cannot attend the workshop, you can still contribute to the review by completing the anonymous survey.

Confidentiality and use of information

Taking part in the survey or workshop is voluntary.

Notes will be taken during the workshop, but participants’ comments will be anonymised before they are included in reports or presented to councillors. Individual participants will not be identified without their explicit consent.

Survey responses will also be analysed and reported anonymously. Southwark Council is interested in identifying common themes and experiences rather than identifying individual carers.

The information collected will only be used to inform the Adult Safeguarding Review and its recommendations. A report containing the Commission’s findings and recommendations will be published after the review has been completed.

Further information

If you have any questions, please contact:

Julie Timbrell
Scrutiny Project Manager
Southwark Council
julie.timbrell@southwark.gov.uk

Carers Connect Southwark: Why Your Voice Matters More Than Ever

By Matthew McKenzie – A Caring Mind

If you’re an unpaid carer in Southwark, chances are you’re used to putting everyone else first. You support a loved one day in, day out, emotionally, practically, often invisibly. And too often, decisions about “support” for carers are made without carers truly being heard.

Southwark Council is developing its Unpaid Carers Strategy, and they are inviting unpaid carers to take part in upcoming focus groups to share real experiences, which are your lived reality.

As an unpaid carer myself, I know how rare and valuable this opportunity is.

Why having your say is important because

Policies and strategies shape:

  • What support is available
  • How easy (or hard) it is to access help
  • Whether carers feel recognised, supported, and understood

When carers don’t speak up, systems are built around us, not with us. When we do speak up, its a chance to make change becomes possible.

This isn’t about complaining.
It’s about being honest: what works, what doesn’t, and what would genuinely make life easier for carers in Southwark.

Your voice could help shape:

  • Better access to information and services
  • More flexible, carer-friendly support
  • A strategy that reflects the real pressures carers face

A safe, non-judgemental space

One of the most important things about these focus groups is that they are designed to be:

  • Non-judgemental
  • Inclusive
  • Open to carers with any level of responsibility

You don’t need to have all the answers.
You don’t need to be an “expert”.
You just need your experience.

Whether you care full-time, part-time, occasionally, or don’t even label yourself as a “carer” your perspective still counts.

Focus group dates and details

In-person focus groups
📅 24th February
⏰ 11am – 1pm and 2pm – 4pm
📍 Harriet Hardy Community Centre
Harriet-Hardy Building, Aylesbury Estate, Albany Road, Walworth SE5 0AH

Online focus group
📅 25th February
⏰ 7pm
💻 Virtual session via Microsoft Teams

How to get involved

You can:

Even attending one session can make a difference — not just for you, but for other carers now and in the future.

A personal note from me

As unpaid carers, we are often exhausted, overlooked, and expected to “just cope”. Opportunities like this don’t come around often.

Healthwatch Southwark public forum – “You said, we did!”

Matthew MckenzieWelcome back to another blog by Matthew Mckenzie, carer, carer rep and Governor for South London and Maudsley. I am also a member of the Lewisham Mental Health Connection and carer rep for Experts by Experience. I am a member of some other organisations and NHS Trusts, but one organisation that helps raise awareness and involvement for Health in the community is Healthwatch.

So on the 19th of March, I headed over to the London Borough of Southwark to attend the Healthwatch Southwark Event. This event took place at Walworth Methodist Church and started around 4:00 pm. Before I continue, what is Healthwatch all about?

Continue reading →